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IEX: Create Dunning And Broken Promise Call Backs Error When Customer Name > 80 (Doc ID 1510445.1)

Last updated on DECEMBER 15, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In R12.1.3, the IEX: Create Dunning And Broken Promise Call Backs program errors when customer names (object_name) > 80 characters.
The log file is showing this error:

+---------------------------------------------------------------------------+
Callback_Concur Exception
Callback_Concur errbuf:ORA-01086: SAVEPOINT 'DAILY_DUNNING_PUB' is nooit vastgesteld in deze sessie of is ongeldig.
ORA-06512: in "APPS.IEX_DUNNING_PUB", regel 2286
ORA-01086: SAVEPOINT 'DAILY_DUNNING_PVT' is nooit vastgesteld in deze sessie of is ongeldig.
ORA-06512: in "APPS.IEX_DUNNING_PVT", regel 16434
ORA-06502: PL/SQL: numerieke fout of fout in waarde : tekenstringbuffer is te klein..
+---------------------------------------------------------------------------+

Cause

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