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National Identifier Label Displayed as Error in Arabic HR_NATIONAL_ID_NUMBER_OM (Doc ID 1510543.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Self-Service Human Resources - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Assignment,Term,Pay,ChgMgr,LOA

HR_PF.K.RUP.4

ACTUAL BEHAVIOR
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National Identifier label is displayed as error in Arabic log in

EXPECTED BEHAVIOR
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National Identifier to be displayed correctly when user logged in Arabic

STEPS
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The issue can be reproduced at will with the following steps:
National Identifier label is displayed as error in Arabic log in

1) Employee Self-Service
2) Personal Information
3) See Basic Details
4) National Identifier label is displayed properly.: 12996537
5) Log in with Arabic language
6) Employee Self-Service > Personal Information (البيانات الشخصية) function.
7) National Identifier label is not displayed, instead see the error message (رسالة غير موجودة. التطبيق: PER، اسم الرسالة: HR_NATIONAL_ID_NUMBER_OM)

IMPORTANT

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The issue is with the label, not with the National Identifier value.

Cause

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In this Document
Symptoms
Cause
Solution

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