Entering a Claim in the Receipts Form Does Not Allow Updates in the Customer Number or the Customer Name Field
(Doc ID 1510568.1)
Last updated on MAY 31, 2019
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
Attempting to enter a claim in AR Receipts. The Customer Number and Customer Name fields are non-updatable.
Steps to Reproduce: Responsibility: Receivables Navigation: Receipts > Receipts > Apply The customer number field is yellow and appears updateable. Populate Apply To field with Claim Investigation Tab into the customer number field
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