Customers Workbench: Query Customer Site Error 'The value in flexfield context reference web bean does not match with the value in the context of the Descriptive flexfield web bean SiteUseDetailDFF'

(Doc ID 1512703.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In R12.1.3, after setting Site Use Information DFF using <Note 1342132.1> with Reference Field is Enabled, the following warning message is received:

Warning
The value in flexfield context reference web bean does not match with the value in the context of the Descriptive flexfield web bean SiteUseDetailDFF. If this in not intended, please go back to correct the data or contact your Systems Administrator for assistance.

The issue only happens only for existing customers.  The issue doesn't seem to happen when a new customer is created.

Steps to Reproduce:
Set Site Use Information DFF with Reference Field is Enabled using <Note 1342132.1>
Responsibility:  Receivables
Navigation:  Customers > Customers
Query for an existing customer in Customers screen
Go To: Account Details
Go To one of the site details and then click on the Site Usage (Business Purposes) tab. The error appears.

Cause

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