My Oracle Support Banner

CSV Export Is Not Working From the User Interface. The Following Error is Seen: 'Unable to open the database connection' (Doc ID 1512849.1)

Last updated on JULY 27, 2019

Applies to:

Oracle Transportation Management - Version 5.5 and later
Information in this document applies to any platform.

Symptoms

On any OTM version, when attempting to use the OTM User Interface to export a CSV file the following error is seen:


The issue can be reproduced at will with the following steps:

1. Log on to OTM.

2. Navigate to: Business Process Automation > Data Export > CSV Export > Run > Select any 'Table Name' > Run

3. The Following Error is Seen: 'Unable to open the database connection'


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.