CSV Export Is Not Working From the User Interface. The Following Error is Seen: 'Unable to open the database connection'
(Doc ID 1512849.1)
Last updated on JULY 27, 2019
Applies to:Oracle Transportation Management - Version 5.5 and later
Information in this document applies to any platform.
On any OTM version, when attempting to use the OTM User Interface to export a CSV file the following error is seen:
The issue can be reproduced at will with the following steps:
1. Log on to OTM.
2. Navigate to: Business Process Automation > Data Export > CSV Export > Run > Select any 'Table Name' > Run
3. The Following Error is Seen: 'Unable to open the database connection'
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