Help Button In Install Base Install Parameters Error: "404 NOT FOUND An error occurred while retrieving Oracle Applications Help information."
Last updated on APRIL 26, 2015
Applies to:Oracle Installed Base - Version 12.1.3 to 184.108.40.206 [Release 12.1]
Information in this document applies to any platform.
When you click on Help in Install Parameters >> Help >> Window Help, the following error occurs
404 NOT FOUND An error occurred while retrieving Oracle Applications Help information.
Help target US/CSI/@CSIINPRM_CSI_INSTALL_PARAMETERS could not be found.
Steps to Reproduce
The issue can be reproduced at will with the following steps:
- Responsibility: Oracle Install Base Administrator
- Navigation: Setups > Install Parameters > Help > Window Help
- Error displays
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms