Return (RMA) Pending Transactions (MMTT) Prevent Period Close (Doc ID 1513144.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Inventory Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to process pending return material authorization (RMA) transactions for period close, the following error occurs:

ERROR
Transaction processor error Invalid Serial Number
Transaction processor error | ORA-01086: savepoint 'CREATE_LOGICAL_TRANSACTIONS' never established in this session or is invalid ORA-06510: PL/SQL: unhandled user-defined exception

Cause

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