My Oracle Support Banner

AR_00006/AR_00031 Receipts Workbench Issue: Accounting Is Not Created When The Application Amount Is Zero (Doc ID 1513235.1)

Last updated on APRIL 02, 2019

Applies to:

Oracle Receivables - Version 12 to 12.0.7 [Release 12.0]
Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Records are getting deleted from distribution table for the source = RA.

Also, in Bills Receivables remittance batch, when the user is trying to unselect the Bills Receivables, then the accounting entries for this Bills Receivables were getting deleted along with the records with the same application reference number.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.