Attempting to setup new Primary ledger and receive error after entering the currency value - Error You have encountered an unexpected error. Please contact your system administrator for assistance. (Doc ID 1513266.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle General Ledger - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

Attempting to create ledger for the first time results in error in the Accounting Setup manager as follows:

Attempting to do Accounting setups and get error when attempting to advance to Step 3

steps
Accounting Setup manager
Create Accounting Setup
Create Legal Entity - <Name> LE Identifier: 1201, Next
Primary Ledger
<Name> - Chart of Accounts: ARS_COA, Accounting Calendar: Accounting, Currency: USD
Error
You have encountered an unexpected error. Please contact your system administrator for assistance.

FND log shows the following errors

Subscriptions for {oracle.apps.wf.event.unexpected} is already loaded to cache
"oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886)
at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:1009)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:153)
at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:762)
at oracle.apps.gl.asflow.config.webui.AssignPLPageLevelCO.processFormRequest(AssignPLPageLevelCO.java:73)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:819)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processFormRequest(OAPageLayoutHelper.java:1205)
at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processFormRequest(OAPageLayoutBean.java:1579)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1031)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:997)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:852)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:385)
at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processFormRequest(OAFormBean.java:395)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1031)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:997)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:852)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:385)
at oracle.apps.fnd.framework.webui.beans.OABodyBean.processFormRequest(OABodyBean.java:363)
at oracle.apps.fnd.framework.webui.OAPageBean.processFormRequest(OAPageBean.java:2974)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1875)

due to this issue, cannot create the ledger as needed


Cause

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