R12/CE: How To Reconcile A Stopped Statement Line To A Voided Payment (Doc ID 1513398.1)

Last updated on APRIL 27, 2023

Applies to:

Symptoms

When attempting to reconcile a voided payment with the following:
  The statement line is for Nov 1.
  The payment date is Nov 1.
  The void date is Nov 6.

Regardless of dates, you need to reconcile this line, but see the following error:

STEPS
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The issue can be reproduced at will with the following steps:
1. Login Cash Management responsibility
2. Navigate to Bank Statements > Bank Statements and Reconciliation
3. Bank Statement Lines
4. Select available transaction
5. Choose a transaction to reconcile

Changes

Cause

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