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R12/CE: How To Reconcile A Stopped Statement Line To A Voided Payment (Doc ID 1513398.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Cash Management - Version 12.0.0 to 12.2.4 [Release 12 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to reconcile a voided payment with the following:
  The statement line is for Nov 1.
  The payment date is Nov 1.
  The void date is Nov 6.

Regardless of dates, you need to reconcile this line, but see the following error:



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login Cash Management responsibility
2. Navigate to Bank Statements > Bank Statements and Reconciliation
3. Bank Statement Lines
4. Select available transaction
5. Choose a transaction to reconcile


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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