R12 Reconcile A Stopped Statement Line To A Voided Payment

(Doc ID 1513398.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Cash Management - Version 12.0.0 to 12.2.4 [Release 12 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Reconciliation and Clearing

When attempting to reconcile a voided payment,
 The statement line is for Nov 1.

The payment date is Nov 1.

The void date is Nov 6.
Regardless of dates, we still need to reconcile this line.
the following error occurs.

ERROR
-----------------------
Stopped statement line.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login Cash Management responsibility
2. Navigate to Bank Statements > Bank Statements and Reconciliation
3. bank statement lines
4. Select available transaction
5. Choose a transaction to reconcile

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reconcile the available transaction.

Changes

 

Cause

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