Creating Standard Appraisal Errors Out With "Unable to perform Transaction on the record. \nClass The record contents stale data. The record has been modified by another user ..." (Doc ID 1513597.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Performance Management - Version 12.1.3 and later
Information in this document applies to any platform.


This note provides a brief overview of Bug 14744034

Symptoms


When you either create an appraisal that includes objectives, or give final ratings to a worker, the below error occurs.


ERROR
-----------------------
Unable to perform Transaction on the record. \nClass The record contents stale data. The record has been modified by another user \nAction Cancel the Transaction and re-query the record to get the new data


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Employee Self-Service
2. Appraisals
3. Create Standard Appraisal GO
4. See page Create Standard Appraisal: Setup Details
5. Enter information
6. Click Next
7. See page: Create Standard Appraisal: Overview
8. Add Competencies and Objectives
9. Click Next
10. See page: Create Standard Appraisal: Overview
and the error: Unable to perform Transaction on the record. \nClass The record contents stale data. The record has been modified by another user \nAction Cancel the Transaction and re-query the record to get the new data

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
The annual appraisal cycle already started and yet employees can’t complete it.


ADDITIONAL INFORMATION
-----------------------
Issue reproduced with the seeded Employee Self-Service responsibility and personalization turned off.
The issue occurs on all instances.
The issue occurs for all appraisal templates.
The issue occurs for some employees only.

Changes

 

Cause

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