Service Request Form: Employee Number Empty After Creating Service Request
(Doc ID 1513804.1)
Last updated on DECEMBER 09, 2020
Applies to:Oracle Teleservice - Version 12.0.6 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
After creating a service request for an employee by using the employee number, the employee number is empty when re-querying the service request.
This happens only if the employee has both an employment and benefit assignment in the Human Resources (HR) tables.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document