My Oracle Support Banner

Customers Workbench Issue: Default Country On Existing Customers Does Not Default (Doc ID 1513989.1)

Last updated on FEBRUARY 06, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Customers Module

When creating a new Customer, the system defaults the country.
The system does not default the country for existing customers.

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Customers > Standard
Search for an existing Customer Account number
Go To:  Create Account
No Default Country occurs
Go To:  Create Address
--> Default 'United Kingdom' occurs


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.