Search Invoices In Order Tracker Gives No Records for one iStore User but works for Other users
(Doc ID 1514163.1)
Last updated on JULY 11, 2022
Applies to:
Oracle iStore - Version 12.1.2 and laterInformation in this document applies to any platform.
Symptoms
On version 12.1.2, Order Tracker
ACTUAL BEHAVIOR
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The Search functionality is not working in "invoices" and "Track My orders" tab in iStore for one user
EXPECTED BEHAVIOR
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Expect the search functionality to work
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to iStore.
2. Search for invoices for last 90 days - nothing found.
3. Search for invoice ***** - nothing found.
BUSINESS IMPACT
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Due to this issue, this user cannot find any invoices.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |