Preventive Maintenance: Error in Service Request creation.API Programming Error (CS_ServiceRequest_PVT.Create_SR_Validation): The value "XXX" for field p_org_id is invalid (Doc ID 1514300.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 11.5.10.2 and later
Information in this document applies to any platform.
** Checked for the relevance on 7-5-2015***

Symptoms

In Preventive Maintenance

When attempting to run the PM Generate Service Requests and Tasks concurrent program, the following error occurs.

ERROR
Error in Service Request creation.API Programming Error (CS_ServiceRequest_PVT.Create_SR_Validation): The value "XXX" for field p_org_id is invalid.

STEPS
1. Login to Oracle Apps
2. R) Field Service Manager -> Preventive Maintenance -> Submit the concurrent request: PM Generate Service Requests and Tasks.

Expectation:
If the PM program is run from one OU, and if there are any errors generated, then only the errors related to that OU should be logged in the PM log.

Cause

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