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Transactions Workbench: When a Credit Memo Applied to an Invoice with Rules is Completed/Incompleted the Tax Distributions are Recreated Without EVENT_ID (Doc ID 1514799.1)

Last updated on JUNE 26, 2019

Applies to:

Oracle Receivables - Version 12.0.0 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.

Symptoms

While attempting to incomplete or complete a credit memo against an invoice with rules, the tax distributions are recreated without EVENT_IDs (or the non-model rows are not created).
The credit memo will not post to GL.

The Create Accouting program completes in warning.
The output shows credit memos are stuck with the message:

'The subledger journal entry does not balance in the entered currency.
Please verify the entered amounts on the journal entry lines.'

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References

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