Transactions Workbench: When a Credit Memo Applied to an Invoice with Rules is Completed/Incompleted the Tax Distributions are Recreated Without EVENT_ID
(Doc ID 1514799.1)
Last updated on MARCH 27, 2021
Oracle Receivables - Version 12.0.0 to 12.0.6 [Release 12.0] Information in this document applies to any platform.
While attempting to incomplete or complete a credit memo against an invoice with rules, the tax distributions are recreated without EVENT_IDs (or the non-model rows are not created). The credit memo will not post to GL.
The Create Accouting program completes in warning. The output shows credit memos are stuck with the message:
'The subledger journal entry does not balance in the entered currency. Please verify the entered amounts on the journal entry lines.'
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