How Does One Set a Plan to Automatically Enroll in Program Enrollment Requirements?

(Doc ID 1514909.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On 12.1.3 version in Oracle Advanced Benefits,

Customer is attempting to set a plan to Automatic enrollment in Program Enrollment Requirements.

They have defined Enrollment Method to "Explicit" at the Program and then attempt to set one plan in program to Enrollment Method "Automatic".

When trying to set this at the Program Enrollment Requirements form > General Tab > Plan tab the Automatic enrollment does not work when processed.
If the Enrollment Method is set to Automatic at Program Enrollment Requirements form > Life Event tab > Plan tab it works.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Define Advanced Benefits Program with Program Enrollment Requirements > General tab > Program tab > Enrollment Method = Explicit
2. Define plan in program with Program Enrollment Requirements > General tab > Plan tab > Enrollment Method = Automatic with proper supporting enrollment codes and "Assign on Default" checkbox checked.
3. Process life event for an employee eligible for Auto Enroll plan. Auto enroll does not work.

Cause

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