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Invalid Reading Entered Error On Work Order Completion (Doc ID 1514981.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 04-MAY-2015***

Symptoms

ACTUAL BEHAVIOR 
---------------
The meter reading date stored in e-record and that shown in meter reading history are different for work order completion event.

This results in the following error when completing a work order 

"Invalid Reading entered for Meter <meter_name> which has an Ascending Direction."


EXPECTED BEHAVIOR
-----------------------
The e-record and meter reading date history should show the same date

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
The ERES events are enabled

1. Create a work order
2. Complete the work order
3. Enter the meter reading. The reading date captured is the work order completion date
4. Now view the e-record details for this event. The date recorded for the meter reading is the actual transaction date and not the work order completion date

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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