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Unable to Cancel Internal Sales Order Line Error of: corresponding Internal Requisition cannot be updated (Doc ID 1515066.1)

Last updated on JULY 06, 2020

Applies to:

Oracle Order Management - Version 12.1.1 and later
Information in this document applies to any platform.


On : 12.1.1 version, Trx Changes & Cancellations

When attempting to cancel an internal sales order line that is in status "Awaiting Shipping",  the following error occurs:

Unable to save the changes as the corresponding Internal Requisition cannot be updated.

The issue can be reproduced at will with the following steps:
1. Order Management Responsibility
2. Open order
3. Navigate to SO Lines
4. Line in status = AWAITING_SHIPPING
5. Actions > Cancel > enter reason > receive reported error

Cancel action worked for different line in the same order.


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