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How Can The Resolve By Date Be Suspended In Repair Orders Where Customers Have Requested A Delay? (Doc ID 1515134.1)

Last updated on MAY 22, 2020

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Sometimes, for their own reasons, customers require to postpone the delivery of spare parts - even though the part has been repaired or is available for exchange. This can impact KPI's. Is it possible to suspend the Resolve By date to prevent negatively impacting KPI's?
 

Solution

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In this Document
Goal
Solution
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