How Can The Resolve By Date Be Suspended In Repair Orders Where Customers Have Requested A Delay?
(Doc ID 1515134.1)
Last updated on FEBRUARY 11, 2021
Applies to:Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.
Sometimes, for their own reasons, customers require to postpone the delivery of spare parts - even though the part has been repaired or is available for exchange. This can impact KPI's. Is it possible to suspend the Resolve By date to prevent negatively impacting KPI's?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document