Receipts Workbench issue: Not Able to Update Bank Information in Automatic Receipt Batch
Last updated on FEBRUARY 15, 2018
Applies to:Oracle Receivables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
Cannot change credit card number or bank account number once the receipt is created and attached
to an Automatic Receipts Batch.
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Receipts > Batches
1. Query your Automatic Receipts Batch whose status = Completed Creation
2. Click on Maintain button
3. Scroll to the transaction you want to update
4. Click in Bank Account Field and you get FRM-41830: List of values contains no entries.
In Release 12 the Automatic Receipts and Remittances architecture was completely changed.
This worked differently in R11i and does not work as stated in the users guide.
In R12, The bank account/credit card information of transactions are
centralized in Oracle Payments using Payment Transaction extension details.
Hence when the user modify the instrument details, then we need to update the
payment transactions via IBY Component (or) using the IBY API.
As part of payment uptake, Cautious decision taken on this Receipt batch UI -
not to uptake the payment feature since the user will be able to update the
payment details using Transaction Workbench.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms