Receipts Workbench Issue: Records in AR_RECEIVABLE_APPLICATIONS_ALL are Posted to XLA and GL, but EVENT_ID is NULL (Doc ID 1515556.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Reconcile GL balances against SL balances. Found that there are missing entries in the GL. Those are not reflected in the Subledger Period Close Exceptions Report and in the Unposted Items Report.

Upon reconciliation (using the account analysis report), users found that there are entries not successfully posted in the GL.
The receipt activity shows those entries are posted but those are not included in the batches transferred in the GL.

The records in AR_RECEIVABLE_APPLICATIONS_ALL are posted to XLA and GL, but EVENT_ID is NULL

Cause

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