APINVAPR: Invoice Approval Workflow Errors at Escalate Document Approval Stage When Needing to Cross HR Business Groups To Locate Supervisor

(Doc ID 1515773.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payables - Version 12.0.1 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

The AP Invoice Approval workflow (APINVAPR) is failing with the following error when it reaches the 'Escalate Document Approval' stage:

Failed Activity: Escalate Document Approval
Activity Type: Function
Error Name: 100
Error Message: ORA-01403: no data found ORA-01403: no data found
Error Stack: APINVAPR.get_header_approver(APINVAPR, 4586760_10, 279944, RUN) Wf_Engine_Util.Function_Call(AP_WORKFLOW_PKG.escalate_doc_approval, APINVAPR, 4586760_10, 279944, RUN)

This is occurring when approvers are in different business groups.

Cause

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