Geography Hierarchy Issue: Unexpected Error While Trying to Create Geography Hierarchy (Doc ID 1515778.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Trading Community - Version 12 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Geography Hierarchy

When attempting to add postal code values for any country, the following error occurs.

ERROR
-----------------------
You have encountered an unexpected error. Please contact the system administrator for assistance.


Steps to Reproduce:
Responsibility:  Trading Community Manager
Navigation: Geography Hierarchy
Search for Country Code
Click on Details
Click on Add 5 Rows
You will get the above error message

Cause

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