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RCVTXERE Unable To Return Items To Supplier Because of Wrong Parent Quantity APP-PO-14886 / Changes in UOM Conversions (Doc ID 1515779.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

NOTE:
In the images below and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).
Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

When attempting to return the items to the supplier the quantity received & delivered is not coming the same on the return form.

The received quantity is 95 but on the return form the parent quantity field is displayed as 47.5.

When entering a quantity to return = 95 the following error message occurs

APP-PO-14886: The Quantity entered for the receipt is greater than the available Quantity.
The sum of the Quantity to be received and already received, 95, is greater than the sum of ordered quantity and over receipt tolerance, 47.5.

Steps
The issue can be reproduced at will with the following steps:
. Navigate to Receipt Transaction Summary form
See Receive / Deliver transactions for the PO
Receiving quantity=95, delivered quantity=95
See parent quantity = 47.5

. Navigate to Receiving Returns RCVTXERE form
Search for the PO
Enter Return quantity 95
See parent quantity = 47.5
Get Error message APP-PO-14886

Cause

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In this Document
Symptoms
Cause
Solution
References


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