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View EBS Quote Not Working From CRM On Demand (Doc ID 1515959.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Prod: 12.1.3 version, HTML User Interface

View EBS Quote not working from CRM On Demand

When clicking on the view EBS Quote link from CRM On Demand, we receive an error when trying to log in to EBS to view the quote. We have confirmed this is NOT an issue on the CRM On Demand side as we have tried to use the URL with unique quote ID outside of CRM and get the same error.
 

ERROR
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You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.


STEPS
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The issue can be reproduced at will with the following steps:
clicking on the view EBS Quote link from CRM On Demand


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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