12.1.3 AME - Wrong Approval Sequence In The Requisition Approval Notification (Doc ID 1516064.1)

Last updated on JANUARY 26, 2017

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Oracle Approvals Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

The requisition approval notifications go to the approvers in the correct order according to the setup of the approver group in the Approval Management Engine (AME), however there is a display issue.

ACTUAL BEHAVIOR  
---------------------------
The requisition approval notification shows the list of approvers in the wrong order in the approval sequence region. The list is displayed in alphabetical order.

EXPECTED BEHAVIOR
-----------------------
To have the list of approvers displayed in the same order as the one of the approver group in the approval sequence region of the requisition approval notification.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a requisition with AME approval
2. Submit it for approval
3. Next approver opens the approval notification

Changes

 Upgrade from release 11.5.10.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms