While Creating ERS Type Of Loans, Company Name List of Values is Taking Long Time To Open and Then Errors (Doc ID 1516362.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Loans - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In the Loans Dashboard, when attempting to create a loan application with Loan product ( Extended Repayment Schedule ) the following error occurs:

ERROR
-----------------------
Internal Server Error


Steps to Reproduce:

The issue can be reproduced at will with the following steps:
1. Open the Loan application page with Loan product ( Extended Repayment Schedule )
2. Click on Primary Borrower Name list of values (LOV)
    System hangs for some time and says Internal Server Error

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms