Comments added to Receipts Display in Collections Workbench with the Prefix IEX_RECEIPT_NOTES or IEX_RECEIPT_REVERSAL_NOTES (Doc ID 1516540.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When viewing receipt comments in the Collections workbench, they appear with the Prefix:
IEX_RECEIPT_NOTES or IEX_RECEIPT_REVERSAL_NOTES

For example:
You entered the receipt comment as following in Oracle Receivables: Receipt was received late.
In Collections workbench it appears as: IEX_RECEIPT_NOTES Receipt was received late.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms