The Total Quantity For The Product Transaction Exceed The Quantity On The Repair Line
(Doc ID 1516553.1)
Last updated on FEBRUARY 11, 2021
Applies to:
Oracle Depot Repair - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Logistics Management
When attempting to add new Return or ship line with Action code 'Customer Item' on an existing Repair Order, the following error occurs.
ERROR
-----------------------
The total quantity for the product transaction exceed the quantity on the repair line(#####)
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a normal Repair Order where the logistics tab will have 2 lines:
- Return line
- Ship line
2. Add new Return or ship line with Action code 'Customer Item' on an existing Repair Order.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |