The Total Quantity For The Product Transaction Exceed The Quantity On The Repair Line
(Doc ID 1516553.1)
Last updated on MAY 19, 2020
Applies to:
Oracle Depot Repair - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Logistics Management
When attempting to add new Return or ship line with Action code 'Customer Item' on an existing Repair Order, the following error occurs.
ERROR
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The total quantity for the product transaction exceed the quantity on the repair line(#####)
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a normal Repair Order where the logistics tab will have 2 lines:
- Return line
- Ship line
2. Add new Return or ship line with Action code 'Customer Item' on an existing Repair Order.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |