Repair Order Form Error: "IPL: Price Was Not Found On Pricelist" (Doc ID 1517134.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On the Repair Order form, Estimate and Actual Charges tab: when attempting to save a 'repair actual' the following error is displayed:

Error
IPL: Price was not found on pricelist

Steps to Reproduce
The issue can be reproduced at will with the following steps:

  1. In Depot Repair,  Repair Actuals tab, enter an item and then price list.
  2. Then enter the Quantity.
  3. If the item is not present in price list, then an error message pops up. If the price list is removed, and another one is entered and if its wrong again, then 2 error messages pop up.

Cause

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