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Receipts Workbench: Add Receipt Header Level Information & Search Results Count In Cash Applications Work Queue (Doc ID 1517821.1)

Last updated on MAY 31, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Is there a way to add Receipt Header Level Information & Search Results Count In Cash Applications Work Queue

Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Receipts > Cash Application Work Query
Query for Account Number

Add Receipt Header level information like Comments & Customer Reference, which are very useful when applying cash.

Without that, agents have to close the Applications Screen, go back to Receipts Screen, get that information and navigate back to Applications Screen.

Also, Add search results count in Cash Applications Work Queue to display the count of receipts for each search to better enhance the navigation capability of Cash Applications Work Queue.
When Agents search for UNAPP/UNID receipts for an entire operating unit to re-assign, they want to be able to know the count of receipts they are re-assigning before they start re-assigning.
On some days, the count could be 20, on some days, the count could be 1000. It makes it easier to work if they know the count.

Solution

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In this Document
Goal
Solution
References


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