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Performance Issue when Entering Parent Asset on Asset Number Form (Doc ID 1518007.1)

Last updated on MAY 10, 2018

Applies to:

Oracle Install Base - Version 12.1.3 and later
Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Performance Issue is observed when entering parent asset on asset number form.
Even if rebuilding indexes on CSI_ITEM_INSTANCES the form still takes approximately 1 minute to save.

EXPECTED BEHAVIOR
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There should be no performance issue when defining parent asset.

STEPS
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The issue can be reproduced at will with the following steps:
1. Enterprise Asset Management Responsibility
2. Nav: Asset Number
3. Define Parent Asset in Asset Number form

Cause

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