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Trade Management Claim Error: Claim Line Amount Should Be Equal To CLAIM_CURRENCY_AMOUNT (Doc ID 1518320.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You are trying to settle claims but are getting the error: "If claim line currency and claim currency match, claim line amount should be equal to CLAIM_CURRENCY_AMOUNT".
In the affected deduction you note:
- The sum of the claim line items does match exactly to the claim amount and they are getting this error on each claim.
- One line of the claim and shows that the claim currency amount = 5.90, amount = 7.20 and accounted amount = 5.90.

Patch 10383102:R12.OZF.B was applied to the system

Cause

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In this Document
Symptoms
Cause
Solution
References


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