Error- No Payment Lines exist for this Payment in iStore Order Tracker Payments Tab (Doc ID 1518341.1)

Last updated on JULY 25, 2016

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

--Problem 

Unable to see the payments details in Order Tracker for an order that was generated from iStore.

 

--Error

No Payment Lines exist for this Payment

 

--Steps

1. Manually assign Receipts to Invoices  in Receivables

2. Login to iStore
3. Go to Orders > Payments page
4. Search payments
5. Click on payment number link
6. Throws error "No Payment Lines exist for this Payment."

 

Cause

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