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Incorrect return_status after calling ZX_TDS_UTILITIES_PKG.get_tax_cache_info for tax COUNTRYRETURN_STATUS = E (Doc ID 1518478.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Partner Integration

The sales tax to Vertex is not being returned to Oracle transactions.

ERROR
-----------------------
The system cannot find tax information for tax regime  and tax COUNTRY. Please contact your tax manager.

VERTEX_CUSTOM_ATTRIBUTES_PKG: vtx_after_calc (+)
ZX_TPI_SERVICES_PKG: CALL_PARTNER_SERVICE(-) RETURN_STATUS = S
ZX_TPI_SERVICES_PKG: PTNR_POST_PROCESSING_CALC_TAX(+)
ZX_TPI_SERVICES_PKG: TRX_LINE_APP_REGIMES_TBL_HDL(+)
Application Id = 222 Entity code = TRANSACTIONS Event Class code = INVOICE Trx Id           = 3126421 Trx Line Id      = 22942025 Tax Regime code = XXX VERTEX REGIME
ZX_TPI_SERVICES_PKG: TRX_LINE_APP_REGIMES_TBL_HDL(-) RETURN_STATUS = S
ZX_TDS_UTILITIES_PKG.get_tax_cache_info(+) regime_code: RGH VERTEX REGIME tax: COUNTRY
ZX_API_PUB: ADD_MSG()+
ZX_API_PUB: ADD_MSG()-
ZX_TDS_UTILITIES_PKG.get_tax_cache_info(-)return_status = E
Incorrect return_status after calling ZX_TDS_UTILITIES_PKG.get_tax_cache_info for tax COUNTRYRETURN_STATUS = E
ZX_SRVC_TYP_PKG: PTNR_CALCULATE_TAX_PVT(-)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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