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Service Contract Did Not Create An AR Invoice (Doc ID 1519243.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Find that in Service Contracts Billing/Termination

Actual Behavior
Contract with effective dates 01-Jan-2013 to 31-Dec-2013 and interface offset -35 is not being picked for billing when SCMB is run.

Steps To Reproduce
The issue can be reproduced with the following steps:
1. Open contract for update and change invoice offset = -35
2. Move contract back to Signed status
3. Run SCMB
 

Cause

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In this Document
Symptoms
Cause
Solution


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