Unexpected Error When Clicking The Mass Time Entry Tab (Doc ID 1519735.1)

Last updated on OCTOBER 28, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Enterprise Asset Management > Mass Time Entry

ACTUAL BEHAVIOR
--------------------------

On clicking the Mass Time Entry tab from the Work Orders tab in Maintenance Superuser, the following error is seen :

ERROR:
------------

You have encountered an unexpected error. Please contact the System Administrator for assistance.

On clicking for exception details, the following error is seen (partial error shown) :

Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException

EXPECTED BEHAVIOR
-----------------------------
Expect that the above error would not occur.

WHAT IS WORKING
---------------------------
Nothing is working for this issue.

STEPS
--------
The issue can be reproduced at will with the following steps:

1. Navigation : Maintenance Superuser responsibility.

2. Go to Work Order Tab.

3. Then select the Mass Time Entry Sub-Tab.

4. Get the above error.



Cause

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