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Unexpected Error When Clicking The Mass Time Entry Tab (Doc ID 1519735.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.0.0 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

On clicking the Mass Time Entry tab from the Work Orders tab in Maintenance Superuser, the following error is seen :

ERROR:
------------

You have encountered an unexpected error. Please contact the System Administrator for assistance.

On clicking for exception details, the following error is seen (partial error shown) :

Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException




STEPS
--------
1. Navigation : Maintenance Superuser responsibility.

2. Go to Work Order Tab.

3. Then select the Mass Time Entry Sub-Tab.

4. Get the above error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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