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Submit Repair Job Form Is Defaulting SYSDATE And Not Considering Time Zone Profiles (Doc ID 1519897.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3

When creating a WIP Repair Job from the Submit Repair Job form the start date is defaulting but does not consider the time zone settings.
  
Users expect that the date and time is converted based on the timezone settings ( client timezone profile option)


STEPS
-----------------------
The issue can be reproduced with the following steps:
1. Depot Repair Super User>Depot Repair>Repair Orders navigation path.
2.Create Service Request and Repair Order
3. Receive RMA
4. Click Repair Jobs tab and then the Create Jobs button
5. Start Date defaults improperly


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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