When Trying To Update A Supplier An Error Occurs: Taxpayer ID Must Be A Number (Doc ID 1520111.1)

Last updated on DECEMBER 04, 2015

Applies to:

Oracle Financials for the Americas - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When attempting to save a supplier,
the following error occurs.


Error: Taxpayer ID must be a number. Please enter a valid Taxpayer Id.


The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Payables - Colombia localization
2. Path: Suppliers -> Enter
3. Query a supplier
4. Go to the Organization
In Global Details:
Select Context Value = Colombia Suppliers Information
Enter Taxpayer ID Type: Legal Entity
Taxpayer ID Validation Digit: 0
In Tax and Financial Information:
Taxpayer ID: 72339999
Tax Registration Num: 72339999-0

For example:
Supplier: ILSIAS EDGARDO ...
Type: Supplier

Error: Taxpayer ID must be a number. Please enter a valid Taxpayer Id.

NOTE:
The issue occurs for one specific supplier.
When the supplier was defined in the first page the field "TaxPayer ID" was saved with a " " (space) at end,
and this wasn't validated like number and it was possible to save, but trying to complete the organization options shows the error.
Cannot to create a new supplier as it had invoices related.

Updated Tax Registration Num = 72339999 instead of 72339999-0.
Same issue occurs "Taxpayer ID must be a number. Please enter a valid Taxpayer ID."

The issue has the following business impact:
Due to this issue, users cannot save the supplier

Cause

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