Auto Commit Task Concurrent Program Commits Task Which Have Not Received Customer Confirmation
(Doc ID 1520244.1)
Last updated on FEBRUARY 03, 2019
Oracle Field Service - Version 12.1.3 and later Information in this document applies to any platform.
Using the Concurrent Program Requests it is found that the auto commit task program is committing tasks that do not yet have customer confirmation.
It is expedted that only tasks that require customer confirmation will get committed to technicians.
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. create task that requires customer confirmation 2. schedule task to a resource 3. Run auto commit program. 4. task is committed without having customer confirmation
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!