Collections Agent UI - FRM-41072 Cannot Create Group COMPANY_NAME_LIKE2 (Doc ID 1520310.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
***Checked for relevance on 04-FEB-2015***

Symptoms

Attempting to click organization list of values once to clear record and receive the following error:

FRM-41072 Cannot Create Group COMPANY_NAME_LIKE2

Steps to Reproduce:
Responsibility
: Advanced Collections
Navigation
: Collections Agent > Collections > Search

Perform a customer collection activity in the collections workbench.
Once finished, you would like to go to a different customer.
Clear the current record and try to invoke the LOV from the Organization field.

Cause

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