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When A Repair Order Is In A HOLD State It Can Still Be Updated In The Repair Manager Portal (Doc ID 1520548.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3

When a repair order is put in a hold state (Repair Order status set to a value that is a hold state).
The repair order can be updated in the material section of the technician portal..
However, other values in the repair order cannot be updated.

The expectation is that the repair order cannot be updated at all while it is in a HOLD state.
Users should not be able to add or delete materials to the repair order.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create a repair order
2. Set repair order status to a HOLD state
3. Access the Repair manager portal
4.Search for repair order
5. Select Repair Execution tab
6. User can delete records in the Material section


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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