Assign Territory Access Fails After Have Created Custom Matching Attributes
Last updated on SEPTEMBER 02, 2016
Applies to:Oracle Sales Foundation - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version,
After have created custom matching attribute , for Sales using the account transaction, and added it to a Territory setup, the 'Assign Territory Access' for New & Total mode fails Oracle Sales Administrator -> Concurrent Requests -> Run, it ends in error.
No active transaction sql in jty_trans_usg_pgm_sql corresponding to usage : -1001 transaction : -1002 program name : SALES/ACCOUNT PROGRAM
The issue can be reproduced at will with the following steps:
1. Created and added custom attribute, for Sales usage, following instructions in Oracle Territory Manager Implementation guide, section 'A Creating Custom Matching Attributesattribute'.
2. The attribute could be assigned to a Territory , via the Territory admin UI .
3. Ran the STAR program successfully.
4. Ran the 'Assign Territory Access' for Total or New mode, got the error.
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