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Cannot Cancel Internal Sales Orders Or Lines (Doc ID 1520890.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Trx Changes & Cancellations

ACTUAL BEHAVIOR
---------------
Internal Order remains in status booked after trying to cancel the ISO

EXPECTED BEHAVIOR
-----------------------
Expect that internal order would be cancelled.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open a booked Internal Order
2. Actions > Cancel
3. enter reason and comment and press OK

Error

-----

Ordered quantity, Supply picture, and corresponding internal requisition line have been updated.
ORA-20002: 3103: Attribute 'REQUESTED_QTY2' does not exist for item 'OECHGORD/9999999'
in Package OE_PROCESS_REQUISITION_PVT Procedure Prepare_Notification


Cause

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In this Document
Symptoms
Cause
Solution
References


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