BENMNGLE: Participation Process: Compensation Workbench Error: FDPSTP failed due to ORA-20001: BEN_91665_BENMNGLE_ERRORED (Doc ID 1520968.1)

Last updated on JANUARY 05, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Participation Process: Compensation Workbench error:

After a Release 12 upgrade, the Participation Process: Compensation Workbench errors when using the parameter for person type 'Active and Ex-Employee'.

Cause: FDPSTP failed due to ORA-20001: BEN_91665_BENMNGLE_ERRORED: N, ORA_ERRCODE, -1086
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.BEN_MANAGE_LIFE_EVENTS", line 6055
ORA-06512: at line 1



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Submit the Concurrent Request 'Participation Process: Compensation Workbench' with the parameter Person Type 'Active and
    Ex-Employees' for the Bonus Plan.

All threads error with the following:

Cause: FDPSTP failed due to ORA-20001: BEN_91665_BENMNGLE_ERRORED: N, ORA_ERRCODE, -1086
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.BEN_MANAGE_LIFE_EVENTS", line 6055
ORA-06512: at line 1

 

Changes

 Upgraded to R12.

Cause

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