My Oracle Support Banner When Invoking Web Services After Instance was Cloned (Doc ID 1521724.1)

Last updated on SEPTEMBER 30, 2019

Applies to:

Oracle E-Business Suite Integrated SOA Gateway - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


On : 12.1.3 version, Installation Issues

When attempting to invoke a web service after cloning the instance, the following error occurs.

Please contact your administrator, contact data update failed. Error msg: oracle.apps.fnd.soa.util.SOAException: serviceProcessingError: System ErrorService ProcessingError: Error in reading wsdl document. WSDLException faul code=ParserErrpr: Failed to read wsdl file at

file://localhost//d01/oracle/XXX/inst/apps/XXX_testoraapp1/soa//PLSQL/1187/UPDATE_CONTACT_POINT.wsdl, caused by /d01/oracle/XXX/inst/apps/XXX_testoraapp1/soa//PLSQL/1187/UPDATE_CONTACT_POINT.wsdl (No such file or directory)


Instance was cloned from Production to Test.


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