HTTP 500 Internal Server Error When Selecting The Edit Attachments Link On The Email Compose Page (Doc ID 1521881.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Email Center - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

After applying <Patch 14536424>,  the following error occurs when attempting to attach a file to an email:

Error

"The website cannot display the page"

HTTP 500 Internal Server Error


Steps


1. Open Email Compose page
2. Select 'Edit Attachments"
3. HTTP 500 Error page opens


Changes

 Applied patch #14536424: R12.IEM.B: IEM :12.1.3 : CUMULATIVE PATCH FOR OCT 2012

Cause

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