How Do You See Assignee Data for the Strategy Work Items in the Ownership Screen? (Doc ID 1521907.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

How do you see assignee data for the Strategy Work Items in the Ownership Screen?

Territory Management drives our Collector assignments and when collector assignments change, we need an easier way to reassign the work items.
In the Ownership functionality, when reassigning work items from one collector to another we need work item assignee field in the ownership table views. We also need more values in the view (25 to 50) entries per screen.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms