Attachment Icon Greyed Out After Setup Attachment Funtion for Custom Form (Doc ID 1522036.1)

Last updated on APRIL 01, 2014

Applies to:

Oracle Application Object Library - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

Oracle Applications 11.5.10.2 version, Application Extensions

Problem:
After setup attachment function for custom form,attachment icon in toolbar greyed out.

Expected:
The attachment icon in toolbar should be enabled.


The issue can be reproduced at will with the following steps:

1. Go to Application Developer responsibility
2. Navigate to Attachments > Document Entities, define entity
3. Switch to Attachments > Attachment Functions, setup attachment for the custom form
Type: Form
Name:<custom_form>
4. Define Block and Entity
5. Open the custom form


The issue has the following business impact:
Unable to use attachment function for custom form.

Cause

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